Stella Lab Tech

Authorized Thermo Scientific Service

Trusted Technical Service for Your Laboratory Instruments

Professional technical service, maintenance, repair and consumables supply for Thermo Scientific HPLC, LC-MS, ICP-OES, GC, GC-MS and other laboratory instruments. B2B support across Turkey. We manage sales, service and maintenance digitally — freeing our clients from manual tracking so they can submit requests quickly and view full instrument history.

  • HPLC, LC-MS, ICP-OES, GC and GC-MS expertise
  • Digital portal for fast requests and instrument history
  • On-site and workshop service support
  • Corporate maintenance contracts

Our Services

Comprehensive Instrument Service Solutions

Expert maintenance, repair and performance qualification for all critical analyzers in the Thermo Scientific ecosystem.

Why Us

Experience and Trust-Driven Service

We combine technical competence, speed and transparency so your laboratory operations stay uninterrupted.

15+ Years of Industry Experience

Thousands of service interventions across pharmaceutical, food, environmental and research laboratories.

Thermo Scientific Expertise

Our team is trained on brand-specific procedures and works in line with OEM standards.

Rapid Response

Same-day on-site service and emergency hotline for critical instruments.

Digital Service Platform

We run sales, service and maintenance digitally; clients can submit requests and view instrument history instantly through our portal.

Completed Services
500+
Corporate Clients
120+
Years Experience
15+
Client Satisfaction
98%

Supported Instruments

Thermo Scientific Ecosystem

As an independent technical service provider, we support a wide range of Thermo Scientific and affiliated brands.

  • Thermo Scientific
  • Dionex
  • Vanquish
  • iCAP
  • Orbitrap
  • Trace
  • Evolution
  • Nicolet

Instrument Categories

  • HPLC / UHPLC
    HPLC / UHPLC
  • LC-MS / LC-MS/MS
    LC-MS / LC-MS/MS
  • ICP-OES / ICP-MS
    ICP-OES / ICP-MS
  • GC
    GC
  • GC-MS
    GC-MS
  • Orbitrap Mass Spectrometry
    Orbitrap Mass Spectrometry
  • Column, Viper and Seal Consumables
    Column, Viper and Seal Consumables

Our Process

Transparent, Structured Service Workflow

From request to reporting, every step is managed transparently through our digital platform with documented procedures.

  1. 01

    Digital Request Submission

    Open a service request in seconds via the portal or contact form; access instrument history instantly and skip manual email and phone follow-ups.

  2. 02

    Diagnosis & Planning

    After detailed fault analysis, we share maintenance/repair plan, timeline and cost estimate.

  3. 03

    Service Execution

    Certified technicians intervene on-site or in our workshop following OEM standards.

  4. 04

    Verification & Digital Reporting

    Performance tests are completed; service reports and maintenance recommendations are added to your digital archive for one-click access to past interventions.

References

Trusted by Corporate Clients

Preferred technical service partner for laboratories in pharmaceutical, food, environmental and research sectors.

Thanks to the digital portal, we submit HPLC maintenance requests instantly and track instrument history from a single screen. Downtime has decreased significantly.

A pharmaceutical company in Istanbul

Pharmaceutical

We signed a contract maintenance agreement for our LC-MS/MS instruments. We moved away from manual processes — requests, reports and history are all accessible digitally.

A food laboratory in Istanbul

Food Safety

They quickly diagnosed and resolved plasma stability issues on our ICP-OES. Full service history is in the digital archive; we reach reports instantly during audits.

A public institution in Ankara

Public / Research

Get Fast Technical Support for Your Instrument

Submit a request quickly through our digital portal or contact our team directly. View instrument history; same-day initial assessment available.